24/7 ROADSIDE ASSISTANCE | RECOVERY & TOWING SERVICE

FAQ's

FAQ'S!

Our FAQs cover everything you need to know about PB Recovery UK’s services, pricing, and coverage. Get quick answers to common questions about our 24/7 roadside assistance. If you can’t find what you’re looking for, we’re just a call away

PB Recovery provides a wide range of services including car recovery, breakdown assistance, towing services, off-road recovery, jump start, and fuel delivery. We are here to help with any roadside emergency.

Yes, PB Recovery operates 24 hours a day, 7 days a week. We understand emergencies can happen at any time, so we are always ready to assist you, no matter the hour.

Absolutely! PB Recovery specializes in off-road recovery for vehicles stuck in mud, sand, or difficult terrain. We have the equipment and expertise to safely retrieve your vehicle.

Our response time depends on your location, but we strive to reach you within 15-30 Minutes. Our team is committed to prompt and efficient service to minimize your wait time.

Yes, PB Recovery can assist with a variety of vehicles, including cars, SUVs, and 4x4s. Whether it’s a small car or a larger vehicle, we have the tools to recover it.

PB Recovery offers services main base is in Birmingham and surrounding areas but i have drivers
across various locations in the UK. Contact us to find out if we cover your area, and we’ll ensure you get the help you need.

To confirm and secure our services, all deposits or payments are non refundable and will be taken before any work is carried out. 

If You Cancel The Job Once Payment Is Confirmed, There Will Be No Refund In Any Circumstance. Any Partial Refund At The Sole Discretion Of PB RECOVERY May Be Sent. Such Refunds Are Not Guaranteed And Will Be Assessed On A Case By Case Basis

As A Customer, You Play A Vital Role In Assisting Us To Provide You The Correct Service. When You Speak To One Of Our Advisors, Please Make Sure To Give Every Detail So That The Correct Equipment And Vehicle Is Dispatched To You. Any Improper Information Provided May Lead To Extra Costs Or Your Service Being Cancelled And Being Charged A Cancellation And Callout Fee

PB RECOVERY Is Not Liable For Any Damages, Losses Or Additional Costs Incurred During A Service. This Includes But Is NOT Limited To Delays, Damages Or Driver Failure. This Is Due To The Vehicles Not Being Road Worthy When The Service Is Provided. Please Ensure To Inform A Driver When Extra Care Is Required,  However Any Damage Caused By The Service Will Be The Liability Of The Customer

By Using Our Service, You Agree To The Terms And Conditions. PB RECOVERY Reserves The Right To Update These Terms And Conditions At Any Time